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Shipping Policy

Cayman Cigar Company Shipping Policies

General Policies:

  • Cayman Cigar Company does not sell to anyone under the legal age of 21.
  • Shipping delivery times are estimates.
  • Certain items, such as oversize items, may require additional shipping charges.

Sales Taxes:

We are required to collect and remit sales tax in the state of Florida.

Remittance of any taxes on orders shipped outside of Florida is the responsibility of the purchaser.

Shipping Preferences and Delivery Methods:

Cayman Cigars ships via USPS in the United States. International orders originating in Grand Cayman are shipped via DHL Express. See the website for shipping prices and packaging information.

P.O. Boxes, APO/FPO Addresses, United States Territories:

Shipments to P.O. Boxes, APO/FPO addresses, and U.S. Territories will be via USPS. Priority Mail is not available.

Backordered Items:

Because all our cigars are handmade in small batches, we occasionally encounter short delays and out-of-stock (OOS) situations due to the nature of these products. In the unlikely event of an OOS situation, you will be notified immediately, and you will have the option of holding your order until items are back in stock.

State Restrictions:

 Cayman Cigar Company cannot ship to South Dakota or Utah 

International Customs and/or Duties:

 All applicable duties or Customs fees are the responsibility of the customer. We suggest you contact your customs agency for further information. Cayman Cigar Company will not be liable for any order delays caused by customs issues. Cayman Cigar Company will not be liable for duties, tariffs, taxes, or other restrictions imposed by the destination country or state. Tobacco laws vary from one country to another and any VAT, taxes or customs fees will be paid by customer upon receipt of shipment. Customer is responsible for understanding their own country’s tobacco policies, import laws, and other regulations before placing their order. 

Tracking your order:

All orders generate a tracking number, which you will receive in your confirmation email.

To monitor your cigar delivery, go to www.usps.com and enter your tracking number.